Halfway through the renewal process, the payment website locked up, went down, or otherwise did not complete my transaction. (I use the auto-billing option for convenience.) Upon doing so, after determining all was in order, I got an e-mail from Malwarebytes saying “Hey did you forget something”… “We got your back, you left something in your cart, etc.” So I decided I’d go back and just renew early. Recently I got an e-mail from Malwarebytes saying my license would expire soon and to make sure I check and update my billing info. However, I have had an issue with the company Malwarebytes uses to conduct the transactions when renewing my license. I have recommended it on many occasions to others. Malwarebytes is the top-of-the-line go-to product for me to detect and remove malware. Both free and paid have detected and removed malware on my machines at home. I love the paid version and will continue to purchase it. I have used the free product for a few years, and now the paid product for a few years.
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